Terms and Conditions – CoolWarmViral

Effective Date: December 9, 2024

Welcome to CoolWarmViral! By accessing and using our website, making a purchase, or using any of our services, you agree to be bound by the following Terms and Conditions. Please read this agreement carefully before proceeding. If you do not agree to these terms, you should not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or using our website or purchasing our products, you acknowledge and agree to abide by these Terms and Conditions, including any changes or modifications made to this agreement from time to time. We may update these terms at any time, and we encourage you to review them periodically.

2. Use of Our Website

  • Eligibility: You must be at least 18 years of age to place an order with CoolWarmViral. By using our site, you represent and warrant that you are of legal age to form a binding contract and are not prohibited from using our services.
  • Account Registration: To make a purchase, you may need to register an account on our website. You are responsible for maintaining the confidentiality of your account information, including your password, and agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Use: You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms and Conditions. This includes engaging in activities that could harm, disrupt, or impair the functioning of our website or services.

3. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that the descriptions, images, and prices of the products listed on our website are accurate. However, we do not guarantee that the product details, descriptions, or images are completely accurate, complete, or error-free.
  • Availability: Product availability is subject to change without notice. In the event that a product you ordered is out of stock or unavailable, we will contact you and provide alternatives such as a similar product or a full refund.

4. Pricing and Payments

  • Pricing: All prices are listed in US Dollars (USD) and are subject to change without notice. Taxes, shipping, and handling fees will be added to the price of your order during checkout.
  • Payment: We accept payment through various methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods. You agree to provide accurate and up-to-date payment information when making a purchase.
  • Authorization: By submitting your order, you authorize us to charge your payment method for the total amount, including taxes and shipping fees. Payments are processed securely through our payment gateways.

5. Order Acceptance and Cancellation

  • Order Confirmation: After placing an order, you will receive an order confirmation email detailing your purchase. This email confirms that we have received your order, but does not indicate that the order has been processed or shipped.
  • Order Cancellation: We reserve the right to cancel any order at our discretion, for reasons such as suspected fraud, insufficient stock, or payment processing issues. If your order is canceled, we will issue a full refund to the original payment method.

6. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options depending on your location. Shipping costs will be calculated during checkout.
  • Delivery Time: Delivery times vary depending on your location and the shipping method selected. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
  • Risk of Loss: All products purchased from CoolWarmViral are shipped via a third-party carrier. Risk of loss or damage to the products passes to you once the carrier has delivered the product to your shipping address.

7. Returns, Refunds, and Exchanges

For information about returns, refunds, or exchanges, please refer to our Refund and Returns Policy. We strive to ensure that you are completely satisfied with your purchase, and we will work with you to resolve any issues that may arise.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, product descriptions, and software, is the property of CoolWarmViral or its content suppliers and is protected by copyright and intellectual property laws. You are granted a limited license to use the website and content for personal, non-commercial use only. Unauthorized use or reproduction of any content is prohibited.

9. Limitation of Liability

  • Disclaimer of Warranties: The products and services provided on our website are sold “as is” without any warranties of any kind, either express or implied. We do not guarantee that the website or its services will be uninterrupted, error-free, or secure.
  • Limitation of Liability: Our liability to you, whether in contract, tort, or otherwise, is limited to the amount you paid for the product(s) in question. We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or the products purchased.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree to submit to the jurisdiction of the courts located in Florida, for any disputes arising out of or relating to this agreement or your use of our services.

11. Privacy and Data Collection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

12. Changes to These Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the Effective Date will be updated accordingly. By continuing to use our website after these changes are made, you accept and agree to the updated terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us: